Frequently Asked Questions (FAQ)
1. Are these ceramics handmade?
Yes! Every mug, bowl, necklace, bracelet, and decorative piece is hand-thrown, glazed, painted, and fired by Zhu Jinze. Each piece is unique—no two are exactly alike.
2. Are these items food-safe?
Absolutely! We use lead-free, food-safe glazes. You can enjoy your coffee, tea, or meals safely.
3. Why is Jingdezhen important?
Jingdezhen is known as the “Porcelain Capital of the World” with over 1,000 years of history. It produced imperial porcelain and its works were exported worldwide. Pieces from Jingdezhen are displayed in major U.S. museums like the Metropolitan Museum of Art, Smithsonian, and Museum of Fine Arts Boston.
4. Does each piece come with a story?
Yes! Every item includes an English story card that explains the artisan and the crafting process—so you can connect with the history and culture behind it.
5. How are items packaged for shipping?
We use professional, secure packaging to ensure your ceramic arrives safely, even fragile pieces.
6. Can I order in bulk or customize designs?
Yes! Contact us for bulk orders or custom designs. We’ll provide a tailored solution for your needs.
7. How should I clean these ceramics?
Hand wash with warm water for best results. Most items are dishwasher safe, but hand washing helps them last longer.
8. How long does shipping to the U.S. take?
Orders ship within 2–5 business days. International delivery usually takes 7–15 days depending on your location.
9. Why should I choose these ceramics?
Every piece carries the craftsmanship of Jingdezhen’s thousand-year-old tradition. By purchasing, you’re bringing a story, history, and a piece of art into your home.